The terms of service explain the rights and obligations of You and Thompson and Holt.

A copy of the Terms of Service can be found here Thompson and Holt Terms of Service

You should read the Agreement carefully before agreeing to pay for Thompson and Holts services. If You do not understand any part or have additional questions please ask us for further information. You should take as much time as You need to understand the service which Thompson and Holt are offering.

 

On the basis of the information You have provided to Us, We will review your situation with Amazon, examine any communication between You and Amazon and rely on any extra information provided by You

 

Once We have received payment of your fee, We will then prepare and issue your Service as soon as possible (depending on the accuracy of the information which was originally provided by You).

 

A fee will be disclosed to You before any work is completed.

 

Thompson & Holt will issue you with instructions on how to deal with Amazon. It is your responsibility to follow any instructions provided.

 

You should note that Amazon are not obliged to agree to any Appeals – however We will strive, based on our expertise and experience of dealing with Amazon, to persuade them to do so communicating this through You.

 

Thompson & Holt offer a non-refundable service once the work is completed.

Thompson & Holt do not issue refunds once the service is completed.

 

As a customer You are responsible for understanding this upon purchasing our services.

 

Although Thompson & Holt have an extremely high success rate, we do not guarantee that your Amazon account will be reinstated. However we promise to do our best.

 

At Thompson & Holt we help sellers positively deal with any issues they have with Amazon.

​