Everything you need to know about selling used items on Amazon
Selling on Amazon isn’t just about new products - there is an ever-expanding market for used items on the platform.
But not everything is eligible to be sold as used on Amazon, and there are strict guidelines on condition that you must follow, to avoid risking suspension. Thompson and Holt managing partner Craig Gedey has direct experience of selling used items on Amazon and goes through the key information you need before you make the move yourself.
What used goods can I sell on Amazon?
“Amazon has a clear table showing exactly what it expects from each category of product in terms of conditions allowed,” Gedey explained. “Certain items - take baby and beauty as examples - can only be sold as new. But there is plenty of scope elsewhere.”
Product Category Conditions Allowed
Amazon Device Accessories New, Certified refurbished, Used
Amazon Kindle Used
Automotive & Powersports New, Certified refurbished, Used, Collectible
Baby Products (excluding apparel) New
Books New, Used, Collectible
Camera & Photo New, Certified refurbished, Used
Cell Phones & Accessories New, Used, Certified refurbished; Unlocked
Collectible Coins Collectible-Like New
Consumer Electronics New, Certified refurbished, Used
Entertainment Collectibles Collectible-Like New
Fine Art New (inc primary/secondary sale artworks)
Grocery & Gourmet Food New
Health & Personal Care New
Home & Garden New, Certified refurbished, Used, Collectible
Independent Design New
Industrial & Scientific New, Certified refurbished, Used
Kindle and Amazon Fire TV Accessories New, Certified refurbished, Used
Major Appliances New, Used, Certified refurbished
Music New, Used, Collectible
Musical Instruments New, Certified refurbished, Used, Collectible
Office Products New, Certified refurbished, Used, Collectible
Outdoors New, Certified refurbished, Used
Personal Computers New, Certified refurbished, Used
Pet Supplies New, Certified refurbished, Used
Shoes & Handbags New
Software New, Used
Sports New, Certified refurbished, Used
Sports Collectibles Collectible-like new
Tools & Home Improvement New, Certified refurbished, Used
Toys & Games New, Collectible
Video, DVD & Blu-ray New, Used, Collectible
What do the condition guidelines mean?
“Amazon has clear guidelines for what it expects from used condition items,” Thompson and Holt’s Gedey continued. “Below is there expectations for each category - breaching these will lead to a risk of suspension from the side.
Used – Like New or Open Box:
The item is in perfect working condition with intact original packaging and in good condition with minor damage possible, with or without original protective wrapping. Instructions must be included.
Used – Very Good:
The item has been well-cared-for, has undergone limited use, and is still in good working condition. It may show limited signs of wear, i.e. small scratches or cosmetic errors. The original packaging may be damaged, or the item could be repackaged. Any missing accessories must be clearly defined for each item.
Used – Good:
The item is in good condition and is fully-functional but shows signs of wear from consistent use. It may arrive repackaged or with damaged packaging. It may have markings and minor cosmetic damage. It may be missing parts, accessories, or instructions.
Used – Acceptable:
The item is still functional but is fairly worn, and has been repackaged or is in damaged original packaging. Bears signs of wear such as scratches, dents, worn corners, or identifying markings. Parts, accessories, and instructions may be missing.
What can’t I sell as used?
“Amazon lists the following conditions as being unacceptable for sale on its platforms,” Gedey says. “As before, if you ignore this, you are risking being excluded from the site.”
The item is dirty with mould, heavy staining, corrosion, or other signs of uncleanliness
The item has damage that impacts the ability to use it
The item is missing parts or accessories that are essential to use it (excludes instructions)
The product needs repairs
The item is a copy, counterfeit, replica, or imitation of an original product
The item was created for promotional purposes, such as a product sample or advance reading copy
The item is expired or close to expiring, per its expiration date (including “best by” and “sell by” dates), or the expiration date has been altered or removed
The item was design