Section 3 Amazon Suspensions we can help with

• Drop Shipping Policy Violation

• Inauthentic item

• Counterfeit item

• Multiple Accounts Issues

• Listing Policy Violations

• Used item sold as new

• Valid Tracking Rate (VTR)

• Selling prohibited Items

• IP infringement (Trademark/Copyright)

• Review Manipulation

• Order defect rate >1%

• Late shipment rate >4%

• Pre-fulfilment cancel rate >2.5%

• Confirm orders prior to actual shipment of the item

 

We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them. If we can help you we will then ask for a payment of £700 before we deliver your appeal letter and action plan, usually within 24 hours of the initial enquiry.

 

Further appeals will be at no additional charge if Amazon require them. We will also provide you with a full set of instructions on what changes to make on your Seller Central account and a well thought out, well written Amazon Plan of Action. We will escalate your Amazon Suspension to the next level if required. This will all be backed up with ongoing support via live chat and email. We will be there for you at a time which can be very stressful. 

 

We charge a fixed fee of £700 (US$820) and aim to have your bespoke appeal letter to you within 24 hours. If you can't afford £700 or want to take the risk of writing the Amazon Suspension Appeal letter yourself then there are plenty of Appeal Letter Templates available on the internet. 

 

If we are the first Amazon Suspension company you have looked at or you are shopping around for help, we have put together a useful list to help you make an informed choice - Compare Amazon Suspension Companies. 

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We're not here to provide you with advice on what to write or what Amazon want to see in the appeal, there are hundreds of websites which can provide you with an Appeal Letter Template, we have one on our site here. Please note that the Seller Performance Teams will immediately recognise a template letter. Our letters are 100% unique just like your suspension. 

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If you want a professional company who specialise in suspended Amazon seller account appeals then you are in the right place. We can get you selling on Amazon again within 24 hours and all you have to do is provide us with the emails from Amazon and pay our £700 fee. We take away all the hassle and stress. Why would you take the risk of doing it yourself which could land you in further trouble with Amazon? 

 

We take away all of the hard work away from you and provide you with the appeal letter which Amazon expect. There is no guess work needed. We use the experience and knowledge of ex-Amazon Seller Performance Team staff to create a bespoke Appeal Letter which has a greater chance of getting you back selling with Amazon.

 

Case Study

 

Paul Smith ran a small business which supported him and his family. One weekend Paul received an Amazon Suspension notice. If Paul lost his Amazon Sellers Account he would lose his business as Amazon accounted for 80% of his revenue.

 

Paul contacted Thompson and Holt and after Paul supplied a copy of the Suspension Letter Thompson and Holt supplied Paul with a unique Amazon Suspension Letter which was sent to Amazon within 24 hours. 

 

Paul received an email back from Amazon within 3 hours of submitting the Appeal Suspension Letter and was able to sell again on Amazon.