Complaints Procedure


Thompson and Holt are committed to providing services of the highest standard. That's why we really value your feedback.

Letting us know when you are not happy with our service gives us the opportunity to put matters right for you and improve our services for all our customers.

We will always do our best to respond as quickly as possible. In each case, we will listen to you and put matters right if we can.

 

Our complaints process
Please follow our complaints procedure to help us resolve your complaint as quickly as possible.

Giving us details of your complaint
If you want to complain, please provide the following details.

  • Your name and email address

  • A clear description of your complaint or concerns

  • Details of how you would like us to rectify the situation

 

What we will do


We will do our best to sort out your complaint immediately. Sometimes it may take longer to fully investigate. If this happens we will let you know.

 

How to make a complaint

Email your details along with the nature of your complaint to info@ThompsonandHolt.com

 

 

THOMPSON & HOLT® - Amazon Appeal Experts. Suspended Amazon Seller Account Appeal Consultants. Amazon Specialists. 

 

We are an independent Amazon Specialist firm based in Manchester, United Kingdom which was established in 2014. Over the years Thompson and Holt® has grown to become one of the UK’s leading Consultants in Amazon Seller Suspensions.

Contact

Thompson and Holt

Canal Wharf

Canal Street

Littleborough

Greater Manchester

OL15 0HA

United Kingdom 

Telephone: 0161 8852 365

Telephone Outside UK : +44 161 8852 365

Email: info@ThompsonandHolt.com

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Thompson and Holt® is a Limited Company registered in England and Wales under registration number 10457529. Data Protection Number ZA247254. VAT Registration No. 285838156. All Prices include VAT

 

Thompson and Holt is an Appointed Representative of JM Marketing Ltd, which is authorised and regulated by the Financial Conduct Authority: Register Number 435403.

*There is no guarantee that your Amazon Seller Account will be reinstated and results can vary. No company can guarantee that your account will be reinstated. These figures do not include Sellers who did not follow advice.

 

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