Q: Are You Suspended from Amazon because Amazon think your account is related to another account which may not sell on Amazon

Do You Want to Resolve this ASAP?
Do you now need an Amazon Appeal and plan of Action?
A: We can help you write a Unique and Proven Appeal Letter and Plan of Action which will get you back on Amazon.
Our fee for this is £800 and if we do not reinstate your account within 60 days from the date you paid we will refund the full £800.

We receive lots of Amazon Sellers who need help writing an appeal letter because they have been suspended because Amazon think they have opened a second account.


It can be very frustrating when an Amazon Seller receives this type of email especially if there is no valid reason. Sellers rack their brains trying to figure out what the issue is. The quickest route to get the suspension lifted is to provide Amazon with an appeal letter and plan of action which reassures them that your account is genuine and you are an honest seller. Think about what changes you have made to your account over the past month, it is usually related to this.  

We often speak to Amazon Sellers who have tried their best in putting together an Appeal Letter and Plan of Action only to have misunderstood what Amazon are looking for, it's usually only after a few weeks and several frustrating emails that the Sellers get in touch for some advice and ask us to take over the process. While we can and do help out it is much quicker and simpler to get it right first time.

If you have received an Amazon suspension email and want us to help you write the appeal or need some help or guidance please get in touch. Simply complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com

Below is an example of an Email from Amazon which states the Seller Account has been suspended but no reason is given.



We found that your account is related to an account that may not be used to sell on our site. As a result, you may no longer sell on Amazon.com.

We removed your listings from our site. Funds in your account will be available after any A-to-z claims or chargebacks are deducted. This usually takes about 90 days, but funds may be held longer.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

If you want to appeal this decision, click the Appeal button next to this email on the Performance Notifications page in Seller Central.


Seller Performance Team 

Get in contact now if you want some help in getting back on Amazon. Complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com

Amazon Seller Account Suspended? We can help, 100% Success rate in 2016.

Suspended Amazon Seller Account Appeal Free Enquiry Form


Outstanding Service


"I was a little sceptical at first but desperate to get selling on Amazon. I completed the form on the website and sent a few emails Steven responded to my initial email within 15 minutes, I can remember it was 10 o’clock at night, I didn’t think anyone would answer. Steven put my mind at rest and explained that they deal with the same queries every week and for me not to worry – easy for him to say as this was my livelihood! He put an action plan together, he certainly knew the correct things to say to Amazon. If you have had your Amazon account suspended it’s the worst feeling ever - don't mess about making a plan of action yourself only to have it rejected by Amazon like I did. Speak to Thompson and Holt and leave it to the professionals you will have your account back. My Amazon account was up and running the very next day. I would definitely recommend Thompson and Holt to anyone looking for help."

THOMPSON & HOLT® - Amazon Appeal Experts. Suspended Amazon Seller Account Appeal Consultants. Amazon Specialists. 


We are an independent Amazon Specialist firm based in Manchester, United Kingdom which was established in 2014. Over the years Thompson and Holt® has grown to become one of the UK’s leading Consultants in Amazon Seller Suspensions.


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OL15 0HA

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Telephone: 0161 8852 365

Telephone Outside UK : +44 161 8852 365

Email: info@ThompsonandHolt.com

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Thompson and Holt® is a Limited Company registered in England and Wales under registration number 10457529. Data Protection Number ZA247254. VAT Registration No. 285838156. All Prices include VAT


Thompson and Holt is an Appointed Representative of JM Marketing Ltd, which is authorised and regulated by the Financial Conduct Authority: Register Number 435403.

*There is no guarantee that your Amazon Seller Account will be reinstated and results can vary. No company can guarantee that your account will be reinstated. These figures do not include Sellers who did not follow advice.


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