Amazon Account Specialist contact details email address, telephone number, open 24 hours.

An Amazon Account Specialist can be a Sellers best friend or they can be their worst nightmare. The Amazon Account Specialist role is to help Amazon Sellers with any queries they have with their account. They usually phone you and trying to contact an Amazon Account Specialist can be very frustrating. 

Amazon Account Specialists are usually available 24 hours a day and will often call you or email when you least expect it so when they do call make sure you are free.

Amazon Account Specialists can deal with any issue to do with an Amazon Sellers account, they even get involved in helping with Amazon Suspensions although they usually repeat what the Seller Performance team have said and act as a 'middle man'. 

If your Amazon Seller Account is suspended and you are looking for some help why not speak to us here at Thompson and Holt. We help dozens of Amazon Sellers each week get their accounts reinstated. 

Dealing with an Amazon Suspension can be very tricky, frustrating and stressful especially when your emotions are running high. Thompson and Holt can help write you a bespoke Amazon appeal letter and plan of action.


If you would like us to help you please complete the yellow enquiry form below, start a LiveChat or call us. 

Amazon Appeal Letter Enquiry


Amazon Appeal letter

Why Choose us?

  • We help over 5,000 Amazon Sellers a year solve Amazon Issues
  • Support from real people with experience and knowledge
  • We’ve helped 1,000’s of Sellers in your situation

"Outstanding Service"


"I was a little sceptical at first but desperate to get selling on Amazon. I completed the form on the website and sent a few emails Steven responded to my initial email within 15 minutes, I can remember it was 10 o’clock at night, I didn’t think anyone would answer. Steven put my mind at rest and explained that they deal with the same queries every week and for me not to worry – easy for him to say as this was my livelihood! He put an action plan together, he certainly knew the correct things to say to Amazon. If you have had your Amazon account suspended it’s the worst feeling ever - don't mess about making a plan of action yourself only to have it rejected by Amazon like I did. Speak to Thompson and Holt and leave it to the professionals you will have your account back. My Amazon account was up and running the very next day. I would definitely recommend Thompson and Holt to anyone looking for help."

THOMPSON & HOLT® - Amazon Appeal Experts. Suspended Amazon Seller Account Appeal Consultants. Amazon Specialists. 


We are an independent Amazon Specialist firm based in Manchester, United Kingdom which was established in 2014. Over the years Thompson and Holt® has grown to become one of the UK’s leading Consultants in Amazon Seller Suspensions.


Thompson and Holt

Canal Wharf

Canal Street


Greater Manchester

OL15 0HA

United Kingdom 

Telephone: 0161 8852 365

Telephone Outside UK : +44 161 8852 365


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Thompson and Holt® is a Limited Company registered in England and Wales under registration number 10457529. Data Protection Number ZA247254. VAT Registration No. 285838156. All Prices include VAT


Thompson and Holt is an Appointed Representative of JM Marketing Ltd, which is authorised and regulated by the Financial Conduct Authority: Register Number 435403.

*There is no guarantee that your Amazon Seller Account will be reinstated and results can vary. No company can guarantee that your account will be reinstated. These figures do not include Sellers who did not follow advice.


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