Thompson and Holt Can Not Help With Amazon Buyer Accounts that are On Hold or blocked.

We have put together some tips and contact details for your Suspended Amazon Buyer Account. 
Please note Thompson and Holt Can Not Help with  Buyer Accounts.

If your Amazon Buyer account is locked or blocked or suspended you should speak to Amazon to try and resolve the issue. Here are some useful contact numbers. 


Amazon Buyer UK Contact Details Customer Service 


08002797234 - This is the direct, general customer service line for any and all Amazon issues.

Amazon Buyer US Contact Details Customer Service

1 (888) 280-4331 - This is the direct, general customer service line for any and all Amazon issues.

Issues with products recently purchased

1. Log into Amazon and scroll to "Help" at the bottom of any screen.

2. Click on "Need More Help?" followed by "Contact Us." This will bring you to the contact screen. After clicking "Help," choose "Need More Help" under the header "Browse Help topics."

3. Choose the order or orders that you need to contact Amazon about.

4. Decide how you want Amazon to contact you. If your issues isn't solved with the buttons available, you can still contact them. Once you've filled in the boxes with your answers (specifically the "Tell us more..." menu), Amazon will ask how you'd like to be contacted:[5]

  • Email: You'll get a written solution to the problem, with a tracking number and the ability to write back.

  • Phone: Amazon calls you, choosing the appropriate department for your issue.

  • Chat: You'll live chat online with a specialist, working to resolve the issue.

Please note Thompson and Holt Can Not Help with  Buyer Accounts.

THOMPSON & HOLT® - Amazon Appeal Experts. Suspended Amazon Seller Account Appeal Consultants. Amazon Specialists. 


We are an independent Amazon Specialist firm based in Manchester, United Kingdom which was established in 2014. Over the years Thompson and Holt® has grown to become one of the UK’s leading Consultants in Amazon Seller Suspensions.


Thompson and Holt

Canal Wharf

Canal Street


Greater Manchester

OL15 0HA

United Kingdom 

Telephone: 0161 8852 365

Telephone Outside UK : +44 161 8852 365


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Thompson and Holt® is a Limited Company registered in England and Wales under registration number 10457529. Data Protection Number ZA247254. VAT Registration No. 285838156. All Prices include VAT


Thompson and Holt is an Appointed Representative of JM Marketing Ltd, which is authorised and regulated by the Financial Conduct Authority: Register Number 435403.

*There is no guarantee that your Amazon Seller Account will be reinstated and results can vary. No company can guarantee that your account will be reinstated. These figures do not include Sellers who did not follow advice.


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