Q: Are You Suspended from Amazon for complaints about Rights Owner Notice? 

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Do you now need an Amazon Appeal and plan of Action to address the Rights Owner Notice Complaint?

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A: We can help you write a Unique Appeal Letter and Plan of Action.

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We receive lots of Amazon Sellers who need help writing an appeal letter because they have been suspended because they received a Rights Owner Notice complaint. All the customers who we help are able to provide genuine invoices to show that their products are authentic.

 

It can be very frustrating when an Amazon Seller receives this type of complaint especially if the Rights Owner does not respond. The quickest route to get the suspension lifted is to deal direct with the Rights Owner, if this is not possible or the Rights Owner is ignoring the emails you can still get reinstated. 

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Amazon will usually ask you to 

1. Contact the Rights Owner direct and try to resolve the matter

2. Write an Appeal Letter and Plan of Action to ensure that you don't get any  Rights Owner Notice complaints in the future

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We often speak to Amazon Sellers who have tried their best in putting together a Rights Owner Notice Appeal Letter and Plan of Action only to have misunderstood what Amazon are looking for, it's usually only after a few weeks and several frustrating emails that the Sellers get in touch for some advice and ask us to take over the process. While we can and do help out it is much quicker and simpler to get it right first time.

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If you have received an Amazon suspension email about Rights Owner Notice and want us to help you write the appeal or need some help or guidance please get in touch. Simply complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com

Below is an example of an Rights Owner Notice Suspension Email from Amazon.

 

Hello,

You currently may not sell on Amazon.com because we received complaints about your items. Examples of these items are at the end of this email. Here are the types of complaints we received:

-- Rights Owner Notice of Infringement

For rights owner complaints, contact the rights owner to resolve the dispute:
-- XYZ
-- XYZ@ABC.COM

If resolved, ask the rights owner to contact us at notice@amazon.com to withdraw their complaint.

To sell on Amazon.com again, please send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. To send us your plan, click the Appeal button next to this email on the Performance Notifications page in Seller Central.

We will review your plan and decide if you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Policies and Agreements" in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you.

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Complaint type: Rights Owner Notice of Infringement
ASIN: ABCXYZ
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Sincerely,

Seller Performance Team
Amazon.com

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Get in contact now if you want some help in writing your Rights Owner Notice Appeal Letter and Plan of Action. Complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com

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