Q: Are You Suspended from Amazon for complaints about Rights Owner Notice

Do you now need an Amazon Appeal and plan of Action to address the Rights Owner Notice Complaint?
A: We can help you write a Unique Appeal Letter and Plan of Action.

We receive lots of Amazon Sellers who need help writing an appeal letter because they have been suspended because they received a Rights Owner Notice complaint. All the customers who we help are able to provide genuine invoices to show that their products are authentic.

 

It can be very frustrating when an Amazon Seller receives this type of complaint especially if the Rights Owner does not respond. The quickest route to get the suspension lifted is to deal direct with the Rights Owner, if this is not possible or the Rights Owner is ignoring the emails you can still get reinstated. 

Amazon will usually ask you to 

1. Contact the Rights Owner direct and try to resolve the matter

2. Write an Appeal Letter and Plan of Action to ensure that you don't get any  Rights Owner Notice complaints in the future

We often speak to Amazon Sellers who have tried their best in putting together a Rights Owner Notice Appeal Letter and Plan of Action only to have misunderstood what Amazon are looking for, it's usually only after a few weeks and several frustrating emails that the Sellers get in touch for some advice and ask us to take over the process. While we can and do help out it is much quicker and simpler to get it right first time.

If you have received an Amazon suspension email about Rights Owner Notice and want us to help you write the appeal or need some help or guidance please get in touch. Simply complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com


Below is an example of an Rights Owner Notice Suspension Email from Amazon.

 

Hello,

You currently may not sell on Amazon.com because we received complaints about your items. Examples of these items are at the end of this email. Here are the types of complaints we received:

-- Rights Owner Notice of Infringement

For rights owner complaints, contact the rights owner to resolve the dispute:
-- XYZ
-- XYZ@ABC.COM

If resolved, ask the rights owner to contact us at notice@amazon.com to withdraw their complaint.

To sell on Amazon.com again, please send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. To send us your plan, click the Appeal button next to this email on the Performance Notifications page in Seller Central.

We will review your plan and decide if you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Policies and Agreements" in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you.

-------------------------------------
Complaint type: Rights Owner Notice of Infringement
ASIN: ABCXYZ
-------------------------------------

Sincerely,

Seller Performance Team
Amazon.com

Get in contact now if you want some help in writing your Rights Owner Notice Appeal Letter and Plan of Action. Complete the yellow enquiry form, phone us on 00441618852365 or email us at info@thompsonandholt.com

Amazon rights owner complaint

Amazon Seller Account Suspended? We can help, 100% Success rate in 2016.

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"I was a little sceptical at first but desperate to get selling on Amazon. I completed the form on the website and sent a few emails Steven responded to my initial email within 15 minutes, I can remember it was 10 o’clock at night, I didn’t think anyone would answer. Steven put my mind at rest and explained that they deal with the same queries every week and for me not to worry – easy for him to say as this was my livelihood! He put an action plan together, he certainly knew the correct things to say to Amazon. If you have had your Amazon account suspended it’s the worst feeling ever - don't mess about making a plan of action yourself only to have it rejected by Amazon like I did. Speak to Thompson and Holt and leave it to the professionals you will have your account back. My Amazon account was up and running the very next day. I would definitely recommend Thompson and Holt to anyone looking for help."

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We are an independent Amazon Specialist firm based in Manchester, United Kingdom which was established in 2014. Over the years Thompson and Holt® has grown to become one of the UK’s leading Consultants in Amazon Seller Suspensions.

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*There is no guarantee that your Amazon Seller Account will be reinstated and results can vary. No company can guarantee that your account will be reinstated. These figures do not include Sellers who did not follow advice.

 

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