Monitor & Protect Software
The Only Amazon Seller Service To Protect and Insure Your Amazon Business
Instant alerts about issues that would cause a suspension or harm your sales
Available to Amazon Sellers in All Countries on All Marketplaces
Monitor 100% of your ASIN's
Product Review Alerts
- Product Image Changes
Product Price Changes
Instant Email Notifications Up to 5 users
24/7 Instant Alerts
Cease & Desist emails issued upon request
START YOUR 30 DAY FREE TRIAL NOW
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Here's a Short Video Explaining How 'Monitor & Protect' Works
Here's a Short Video Explaining How 'Monitor & Protect' Works
How will 'Monitor, Protect & Insure' help my Amazon Business?
Our Monitor & Protect service is for Amazon Sellers of all sizes.
Our Monitor & Protect service includes real time alerts that warn you about any Health and Policy Violations which could lead to a suspension. This means you can put them right immediately.
We will notify you immediately about negative feedback, so you can reach the buyer immediately and resolve the issue in the quickest possible time.
Get notified immediately via email when other Sellers (hijacker, piggy backer) begin to sell on your listing.
Track new defects found by Amazon in your listings to avoid sales loss. This will improve your chances of winning the 'Amazon Buy Box'
If your Account is suspended through no fault of your own we have included an insurance policy that will pay out up to £50,000 to cover your overheads while we work to reinstate your account*.
A free Amazon Seller Account Suspension Appeal - should you need it
3 Product Suspension Appeals (per month) should you ever need them
Instant email notifications about all major actions by your competitors - such as changes in price, out of stock, lost buy box
Protect Your Private Label - receive instant emails when other Sellers sell your product
24/7 Support to help Monitor & Protect Your Amazon Account
PROTECT YOUR ACCOUNT NOW
Frequently Asked Questions
How much is the software?
The fee is fixed at £200 per month. There is no contract and it is a pay monthly software service.
How often will the system check my account?
The software will check your account every time there is an update on your account and products.
I sell on more than one Amazon platform, does this software support more than one marketplace?
Yes, the Monitor & Protect service will protect all your North America and European market places.
How many ASINs can the software support?
There is no limit on the number of ASINs this service protects. All your products are supported.
What types of Alerts will I receive?
Here are some examples of alerts which you will receive.
Order ID: ABC-123456-789
Feedback Date: 2017-01-01
Comments: The ABC arrived fine, but when opening the box the ABC had been opened and it was everywhere! Is there anything you can do? Thank you.
Arrived on Time: No
Item as Described: Yes
Customer Service: -
Account health metrics are changed
Account "ABC" on Amazon .co.uk:
Messages with no response for more than 24 hours: ≥ 1
Late Response Rate: 0% ⇨ 20% (Target: < 10%)
Activity on Amazon .com
2017-01-01 01:01: new ASIN ABC123DEF
Seller "Your Competitor" FBA offer is changed
Price 99 is now 89
Current Buy Box: Your Competitor
How many Sellers use this service?
What do Sellers say about our services?
In 2016 Thompson and Holt were awarded the 'Gold Trusted Service ' Award by Feefo, this was in recognition of the positive feedback left by genuine Amazon Sellers who used our Services.
How does it work?
We use software which integrates with Amazon Marketplace Web Services (Amazon MWS). Our servers constantly reads and processes data from Amazon through the official Amazon API to generate notifications that are important for you. Please note that we never change anything in your Amazon account.
We never share any of information obtained from Amazon MWS with any third party.
Become A Better Seller
What Amazon marketplaces do you support?
Currently we support Amazon USA, Canada, Mexico, UK, Germany, France, Spain, and Italy.
I already use Amazon MWS software, will this still work?
Yes. It works seamlessly and does not interfere with any other software for Amazon sellers.
How much does it cost?
Your first month is completely free and we won't take any payment details. If you like the service you can pay monthly, our monthly fee for this service is £200/$250. It will save you thousands and also increase your sales by 15%*
Protect Your Income
Is there a minimum contract?
No, there is no contract. Its a pay monthly service which you can cancel at any time.
How do I Sign Up?
Complete the yellow form and we will send you some instructions on how you can sign up
Do I need to Commit anything during the trial?
No, the first month is absolutely free. We don't ask you for any payment details. Your free trial will automatically expire after 30 days. If you want to continue with the service contact us and we'll set it up. If you don't like the service you don't need to do anything as it will automatically expire.
Reduce Your Stress with Seller Suspension Insurance
Will the insurance cover my account in the free trial?
The insurance is only valid for paying customers only. The insurance does not pay out in the Free trial period.
Does the Lloyds of London Amazon Seller Insurance cover all marketplaces?
Yes, this policy covers all marketplaces in all countries.
Who is the insurance provider?
The insurance policy is underwritten by Lloyds of London.
I've been suspended can I take out a policy?
Yes, you can still have a policy but it's unlikely to cover your current suspension.
Where can I buy Amazon Insurance Policy?
You can purchase the insurance and cover will start today.
Can I purchase Amazon Seller Suspension Insurance if I am outside the United States of America?
Yes, it doesn't matter where you live or where you sell. The insurance is included in the Monitor & Protect Service.
What is covered by Amazon Seller Suspension Insurance?
We will pay for the insured’s expenses only. All expenses declared on their profit and loss statement to include:
Cost of Goods Sold
Shipping and Delivery Expenses
Does the Lloyds of London Amazon Insurance policy include the cost to cover an Amazon Appeal Service?
The policy includes cost to hire a reinstatment specialist and you can choose your own Amazon Appeal Company.
How do I make a claim on my Amazon Seller suspension insurance?
You can start a claim on your Amazon Seller insurance policy by calling
How do I cancel my Amazon Seller Suspension Insurance?
You can cancel your Amazon Seller Insurance policy by cancelling your Monitor & Protect Service.
How long does the Amazon Seller Suspension Insurance Policy last?
The policy is a 30 day policy that automatically renews each month. It is included in the Monitor & Protect Service subscription.
Can I claim immediately if my Amazon Seller Account is suspended?
Yes you can claim immediately however the first five days of the suspension are not covered by the insurance. The insurance will start to pay out on day 6.
If you would like to take out a monthly plan for your business please get in touch today, complete the yellow enquiry form, call 0161 8852 365 or email us at email@example.com
*The insurance is not available during the free trial, once you become a paid member of the Monitor & Protect Service you will receive an application form. Once the application form is complete you will receive confirmation of the insurance policy. If you have not received confirmation you are not covered by the insurance.