How to protect your business against Amazon suspensions

Amazon Seller Suspension Cover is available as part of Thompson and Holt's Monitor and Protect Service

Thompson and Holt specialise in restoring suspended Amazon accounts as quickly as possible - but can also insure businesses for loss of earnings when they are unable to sell.

Thompson and Holt’s “Monitor & Protect” service is for Amazon sellers of all sizes, and can pay up to £50,000 to cover overheads while we work on reinstating your account.

It provides a free Amazon Seller Account Suspension Appeal, and covers three product suspension appeals per month should you need them.

But the cover goes further than just protecting your business against the worst case scenario.

It also provides instant email notifications about all major actions by your competitors, such as changes in price, if they are out of stock or if there is a lost buy box.

The system will notify you immediately about negative feedback, so you can reach the buyer immediately and resolve the issue in the quickest possible time.

It includes real time alerts that warn you about any health and policy violations that could lead to a suspension, meaning you can correct them immediately.

The policy tracks new defects found by Amazon in your listings to avoid sales loss, improving your business’s chances of winning the 'Amazon Buy Box'

And it will protect your private label by sending instant emails when other sellers sell your product, and notify you immediately when other sellers begin to sell on your listing.

Thompson and Holt managing director Craig Gedey explained: “The cover is designed to reimburse online traders, who through no fault of their own, have their trading account or accounts suspended or cancelled.

“That provides considerable peace of mind for businesses that can fall foul of suspensions despite running their operations correctly.

“Recently we had a seller suspended for 10 days after Amazon incorrectly accused them of selling inauthentic items. The had the relevant invoices, we reinstated their account and our insurance cover paid out for their loss of earnings during what can be a traumatic time for business owners. We took care of the whole process for the Seller who was grateful that their account was reinstated and that the insurance had paid out."

“But the service goes beyond that, with a monitoring tool that could significantly aid your Amazon business even if you never experience an unwanted suspension. The benefits that brings to businesses are significant and far reaching.

“Our cover is protected by ArgoGlobal at Lloyd’s of London and we believe it provides an unrivalled service for businesses on the Amazon platform.”

If you want to learn more about Thompson and Holt’s ground-breaking product, you can look at our frequently asked questions section, and full details on how to apply for the cover here (Amazon Seller Cover).

Businesses must have been trading for at least a year, and can claim for any suspensions that last more than five days from the notification of the suspension, subject to terms and conditions.