Top 10 Reasons for Amazon Seller Suspensions – 2016
Here is a list of the reasons why Amazon Sellers have had their account suspended. The results are from the first 100 customers in 2016. Many customers had multiple reasons for their suspension, the most significant reason was recorded.
Selling Prohibited Items
Opening a New Account after Being Suspended
Rights Owner Notice Complaint
Selling Counterfeit Items
Late Shipment Rate
Used Item Sold As New
Not as Advertised/Wrong Item
As you can see there are many reasons why Sellers get suspended from Amazon. All of these reasons for suspension can be easily avoided if Sellers read Amazons Policies.
Nobody is perfect and sometime Sellers make genuine mistakes. The good news is that Amazon allow Sellers to appeal their suspension and most of the time providing the appeal letter and plan of action is well written Amazon reinstate the Sellers.
What is interesting is the number of Sellers who have received multiple suspensions. The table below shows the number of times Sellers have been suspended.
How many times had customers been suspended?
First Suspension 70%
Second Suspension 15%
Third Suspension 9%
Fourth Suspension 6%
The good news is that Amazon will reinstate Sellers who have had multiple suspensions again this depends on the Sellers history and the reasons for previous suspensions.
Average Time to get reinstated
Under 24 hours 10%
25-48 hours 20%
3- 4 days 50%
5+ days 20%
If you are an Amazon Seller who has been suspended we can help you get reinstated, the first step is to get in touch. You can do this by Live Chat, email us at email@example.com or completing the yellow enquiry form.
Our 5 Step process is Simple
Suspended Amazon Seller Account Appeal Free Enquiry Form
Complete the Enquiry form, we will tell you if we can help or not. (in 2016 we have been able to help 100% of customers)
We will then send you a bespoke Amazon Appeal Letter and Plan of Action
Wait for Amazon to send you the "Your Amazon account has been reinstated"
Start Selling again on Amazon